Privacy Policy
Last updated: July 29, 2026
April Marie Glow respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit aprilmarieglow.com, contact us, purchase products, or use links to third-party services.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information you provide directly, including:
- Name
- Email address
- Telephone number
- Billing and shipping addresses
- Order and transaction details
- Account login information
- Appointment or service inquiries
- Information submitted through contact forms
- Messages and other communications with us
- Return, refund, shipping, and payment-dispute information
When you place an order, we may also collect information necessary to process and fulfill the transaction, including the products purchased, payment status, shipping method, tracking information, and delivery records.
We do not directly store complete payment-card numbers. Payment information is processed by third-party payment providers.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of visits
- Shopping-cart activity
- Product views
- Checkout activity
- Cookie and similar technology identifiers
This information may be collected through WordPress, WooCommerce, cookies, analytics services, advertising tools, security services, and similar technologies.
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Provide order confirmations and shipping updates
- Respond to questions and customer-service requests
- Investigate missing, damaged, or disputed orders
- Process returns, exchanges, and refunds
- Maintain customer accounts
- Prevent fraud and unauthorized transactions
- Protect the website and our business
- Improve our products, services, and website
- Measure website traffic and performance
- Maintain business, tax, accounting, and legal records
- Comply with applicable laws and payment-network requirements
- Send promotional communications when you have separately agreed to receive them
Information provided for an order may be used for order-related communication without being treated as consent to receive advertising or promotional emails.
WooCommerce and Online Orders
Our online store uses WooCommerce. When you shop with us, information may be collected and stored about your cart, orders, account, billing address, shipping address, email address, telephone number, IP address, and payment and delivery activity.
We use this information to:
- Process and fulfill purchases
- Calculate taxes and shipping
- Create customer accounts when requested
- Provide customer support
- Process refunds and returns
- Maintain transaction records
- Prevent fraud
- Respond to payment disputes
WooCommerce allows stores to configure how customer accounts and order data are retained or removed. Certain records may need to be retained for accounting, tax, fraud-prevention, legal, and dispute-resolution purposes.
Payments
Payments may be processed through WooPayments or other payment services made available at checkout, which may include Apple Pay, Google Pay, PayPal, or supported credit and debit card services.
Payment providers may receive information such as:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order amount
- Transaction details
- Device and fraud-prevention information
Your payment provider’s use of information is governed by its own privacy policy and terms. The information shared can vary according to the payment method and plugins enabled on the website.
Shipping and Fulfillment
We may share information required to ship and track orders with product suppliers, fulfillment services, shipping carriers, and related service providers.
This information may include:
- Customer name
- Shipping address
- Email address
- Telephone number
- Purchased products
- Order number
- Shipping method
- Tracking information
WooCommerce notes that shipping integrations may transmit customer, order, cart, and store information to the relevant shipping provider for rates, fulfillment, and tracking.
Appointment Booking Through Square
Appointment-booking links on our website may direct you to a website operated by Square.
When you leave our website and book through Square, Square may collect information such as your name, telephone number, email address, appointment details, payment information, device information, and other information you provide.
Square processes that information according to its own privacy notice and terms. April Marie Glow does not control all information collected directly by Square after you leave our website.
Contact Forms
When you submit a contact form, we may collect the information entered into the form, including your name, email address, telephone number, message, and any other information you choose to provide.
We use this information to respond to your inquiry, provide customer service, maintain relevant business records, and prevent spam or misuse.
Please do not submit sensitive medical, financial, or identification information through a general contact form.
Google Analytics
We may use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as pages viewed, visit duration, approximate location, device information, browser information, referral source, and interactions with the website.
Google requires websites using Google Analytics to disclose the use of Analytics and how Google collects and processes information.
Google Analytics should not be configured to receive information that directly identifies you, such as your name, email address, or complete payment information.
You may be able to limit analytics cookies through our cookie-preference controls or your browser settings.
Google Advertising and Merchant Services
We may use Google Ads, Google Merchant Center, or related Google services to list products, measure advertising performance, understand customer activity, and improve our marketing.
These services may use cookies or similar technologies to collect information about:
- Website visits
- Product views
- Shopping activity
- Advertising interactions
- Device and browser information
- Purchases or other conversion activity
Google’s use of this information is governed by its own privacy policies and service terms.
Facebook, Instagram, and Meta Technologies
Our products may be connected to Facebook and Instagram through Meta commerce or catalog tools.
We may also use Meta technologies, such as cookies, pixels, product-catalog integrations, or similar tools, when enabled. These technologies may collect information about:
- Website visits
- Product views
- Shopping-cart activity
- Purchases
- Interactions with Facebook or Instagram listings
- Device, browser, and cookie identifiers
This information may be used to display products, measure performance, improve advertising, and understand how customers interact with our website and Meta services.
Information collected directly by Facebook, Instagram, or other Meta services is handled according to Meta’s Privacy Policy.
reCAPTCHA and Spam Prevention
Our website may use Google reCAPTCHA or similar security technology to help determine whether form submissions and other activity are made by a person or an automated system.
These services may collect device, browser, IP address, cookie, interaction, and usage information for security and fraud-prevention purposes. Use of reCAPTCHA is subject to Google’s applicable privacy policy and terms.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Keep the website functioning
- Maintain shopping carts
- Remember preferences
- Support checkout and customer accounts
- Process payments
- Prevent fraud and spam
- Measure website traffic
- Analyze website performance
- Support product listings and advertising
Some cookies are necessary for the website and store to function. Other cookies, such as analytics or advertising cookies, may be optional depending on your location and the consent choices available through our cookie banner.
You can manage available preferences through the cookie banner or your browser settings. Blocking certain cookies may affect website or checkout functionality.
How We Share Information
We may share personal information with service providers when reasonably necessary to operate our business, including:
- Website hosting providers
- WordPress and WooCommerce service providers
- Payment processors
- Banks and card networks
- Product suppliers and fulfillment providers
- Shipping carriers
- Square
- Meta
- Analytics providers
- Cookie-consent providers
- Email and website-form providers
- Fraud-prevention and security services
- Accounting, legal, and professional advisers
We may also disclose information when necessary to:
- Comply with law, regulation, court order, or lawful government request
- Enforce our policies and agreements
- Protect our rights, property, customers, or business
- Investigate fraud, theft, unauthorized transactions, or payment disputes
- Establish, exercise, or defend a legal claim
- Complete a business sale, transfer, reorganization, or similar transaction
We do not sell personal information in exchange for money.
Some advertising or analytics technologies may be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws even when money is not exchanged. Where required, available cookie and privacy controls may be used to manage those activities.
Payment Disputes and Fraud Prevention
When a payment dispute, chargeback, suspected fraudulent order, or delivery claim occurs, we may retain and provide relevant records to payment processors, banks, card issuers, card networks, shipping carriers, law-enforcement agencies, or other appropriate parties.
These records may include:
- Customer identity and contact information
- Billing and shipping addresses
- Order and payment records
- Website and checkout records
- IP address and device information
- Acceptance of store policies
- Shipping and tracking information
- Delivery scans, photographs, signatures, or GPS records
- Customer communications
- Records of attempted customer contact
- Carrier investigation results
Data Retention
We retain information for as long as reasonably necessary to:
- Fulfill orders and provide customer service
- Maintain business and customer records
- Complete returns, refunds, and delivery investigations
- Prevent fraud
- Respond to disputes or legal claims
- Meet accounting, tax, legal, and regulatory obligations
Retention periods may vary depending on the type of information and why it was collected.
Information that must be retained for tax, accounting, fraud-prevention, payment-dispute, or legal purposes may not be deleted immediately after a request.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, internet transmission, payment system, or electronic-storage method can be guaranteed to be completely secure. We cannot guarantee absolute security.
Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request:
- Access to personal information
- Correction of inaccurate information
- Deletion of eligible information
- A copy of certain information
- Information about how data is used or disclosed
- Withdrawal of consent where processing depends on consent
- Limits on certain targeted advertising or data sharing
To submit a privacy request, contact hello@aprilmarieglow.com.
We may need to verify your identity before completing a request. Some information may be retained when permitted or required by law.
You may manage cookie choices through our cookie banner and browser settings.
Marketing Communications
We currently use customer contact information primarily for order, appointment, and customer-service communication.
We will not treat information submitted during checkout as consent to receive promotional email marketing.
When optional marketing communications are offered, you may unsubscribe through the instructions in the message or by contacting us.
Transactional communications, such as order confirmations, receipts, shipment notices, booking information, and responses to customer-service requests, may continue when necessary.
External Links
Our website may contain links to Square, Facebook, Instagram, product manufacturers, or other third-party websites.
We are not responsible for the privacy, security, or content practices of websites we do not control. Review the privacy policy of any third-party site before submitting information.
Children’s Privacy
Our website and online store are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information through our website, contact us so we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, legal obligations, or business practices.
The updated policy will be posted on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests:
April Marie Glow
312 N Alma School Rd, Suite 22
Chandler, Arizona 85224
General inquiries: hello@aprilmarieglow.com
Phone/Text: 480-248-4040
For questions about an existing order, shipping, return, or refund:
Email: orders@aprilmarieglow.com